How do refunds work?


If your crafts are damaged when they arrive please let us know and we will organise a replacement or refund. Unfortunately we can't offer refunds if you change of mind. If you have any questions about your order, send us an email at artsomewhere @107.org.au.




Pick up, postage or delivery?


If you live outside of Sydney: You will be able to order box only subscriptions. These can be posted Australia wide for $7.50 per box. The total amount for shipping will be added at checkout. If you live in Sydney: We will be hand delivering craft boxes that come with beer or wine to local Sydney postcodes. Suburbs included: Alexandria, Annandale, Beaconsfield, Broadway, Camperdown, Centennial Park, Chippendale, Darlinghurst, Darlington, Dulwich Hill, Elizabeth Bay, Enmore, Erskineville, Eveleigh, Forest Lodge, Glebe, Kings Cross, Lewisham, Marrickville, Mascot, Moore Park, Newtown, Petersham, Potts Point, Pyrmont, Redfern, Rosebery, Rushcutters Bay, St Peters, Stanmore, Surry Hills, Summer Hill, Sydenham, Ultimo, Waterloo, Woolloomooloo, and Zetland. Outside of the local area? Don't worry! You can pick up your box from 107 Projects in Redfern. Alcohol is for pick up or local delivery only. Alternatively, we can post craft boxes without alcohol anywhere. Beer and wine available for purchase for persons 18 and over only, ID checks will be conducted on delivery and pick up. We cannot leave alcohol unattended, and no refunds will be available for no proof of age.




Can I pick-up my box in person?


Yes you can! In fact, we encourage it. You will need to pick up each craft box individually on its release date. Just ensure you select the pick-up option when you check out and you won't be charged for postage. Pick up times: 6 - 7pm each Wednesday per release dates below. Craft boxes will be released on the following dates: September: 9 September + 23 September 2020 October: 7 October + 21 October 2020 November: 4 November + 18 November 2020 We are located at: 107 Redfern Street, Redfern NSW 2016




Is your packaging environmentally friendly?


As much as possible! We reuse what we can and where we need to use new packaging, we make sure it's 100% recyclable. We have partnered with Reverse Garbage to upcycle as much as possible.




How does my purchase help to support local, emerging artists?


This project is run by 107 Projects. 107 Projects is a not-for-profit and registered charity, committed to fostering innovation and cultural nourishment. By signing up to these workshops, you are supporting 107 and local artists to continue to deliver unique creative and community focused programs.




When do I get my craft box?


You will have either selected September, October, and/or November to get crafty! Craft boxes will be released fortnightly on the following dates: September: Wednesday 9 September 2020 Wednesday 23 September 2020 October: Wednesday 7 October 2020 Wednesday 21 October 2020 November: Wednesday 4 November 2020 Wednesday 18 November 2020





FAQ

artsomewhere@107.org.au       107 Redfern Street, Redfern NSW 2016

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